Now Hiring - Carrier Sales Supervisor in Charlotte, NC

Hate cubicles?

Good. So do we.

Naturally hold yourself to higher standard than most?

Perfect. We're always ready to raise the bar.

Not interested in sitting and waiting for your chance to create, cultivate, and win?

You've come to the right place and found the right role for you.

Are you the type of leader who can keep their team motivated and engaged while also prioritizing your overall goals?

We're ready to see that in action!

Can you build and maintain strong relationships with both internal team members as we as external customers?

That is EXACTLY what we are looking for in a leader.

Prefer to put in average effort in a slow-paced environment?

ELITE is probably not for you!

As our owner Mike Johnson says: "F*CK AVERAGE, be LEGENDARY"

As a 3rd-Party Logistics company, we are in the business of matching our shipping partners with highly vetted carriers to push the supply chain forward and provide the exceptional level of customer service that we are known for. And in an industry as expansive as Logistics and a reputation that precedes us, the sky isn't a high enough limit for us.

Who we are:

Established in 2013 with 1 laptop on a kitchen table, our CEO and founder Mike Johnson saw what excellence in 3PL could look like and decided to make it a reality. Thus, ELITE Transit Solutions came to be. Starting with our flagship office in Pittsburgh, PA, we have since had relentless growth which has led to the establishment of offices in Charlotte, NC, Chicago, IL, and most recently Scottsdale, AZ.

We are unapologetically and distinctly ELITE and it shows in all of our offices. So ask yourself:

• 
  Do you want the comfort and freedom to wear jeans and play pool or ping pong during your work days?

• Do you want to sit side by side with your team mates and leader working on brokering and troubleshooting as a team?

• Do you want to celebrate wins, big or small, with an office full of likeminded people who share your goals?

• Do you see leadership in your future and want a team that will help add fuel to that fire?

Yes? Then ELITE is where you belong.

Join our team and find out what it means to be Distinctly ELITE.

(Did we mention the kegerator with 4 craft beers on tap in office?)

- THIS IS AN IN OFFICE ROLE ONLY -

About the Job:

The primary function of a Carrier Sales Supervisor at ELITE is to assist the Carrier Sales Manager in leading and developing a team(s) of Carrier Sales Representatives, implement and monitor their key performance indicators and monitor load coverage in their assigned territory within the region and ensure the highest levels of service using our technology-driven processes. Additionally, a CSS will support and monitor their teams’ efforts in developing, maintaining, and growing their carrier relationships in their assigned region to ensure our capacity is growing. You will be responsible for controlling the costs spent in your area through the setting of target payment rates and holding your team accountable to those rates. The work of a CSS is critical to reinforcing the brand promise of ELITE — to provide every client, big or small, with industry-leading on-time delivery (OTD) rates and best-in-class customer service levels at competitive prices.

ROLES AND RESPONSIBILITIES:

• Lead and develop 1-2 teams of 4-8 carrier sales representatives (CSR).
• Assign a coverage plan within your territory to ensure all loads are being actively worked.
• Act as the cost expert for your assigned territory and set all target pays within that area.
• Manage phone calls/emails as assigned per day, communicating details effectively with internal and external customers and management.
• Be responsible for monitoring your teams assigned KPI’s based on the daily/weekly/monthly/quarterly targets, ensuring your team understands them and are hitting them as well.
• Actively work with and develop the CSRs on your team to further their individual growth.
• Resolve problems for customers and carriers using critical thinking and problem-solving skills. Participate in and contribute professionally to weekly team/company meetings.
• Uphold ELITE’s technology initiatives.

PERKS and BENEFITS

• Benefits (medical, dental and vision) start the first of the month following your start date!
• Student Loan Reimbursement (up to $1200/year)
• 9 Paid Holidays
• Mental Health Floating Holiday
• Diversity Floating Holiday-take time for unique celebrations!
• 401(k) with match
• Parental Leave
• Door DashPass for Work
• Working Advantage Discount Program
• Dell Discount Program
• Employee Referral Program

SKILLS AND REQUIREMENTS:

• Desire to a leader in a fast-paced, high energy office environment.
• Strong multi-tasking and leadership skills to include the ability to task manage and delegate.
• Strong negotiating and conflict resolution skills.
• 3-4 years of logistics industry, 3PL, or brokerage related sales experience is preferred.
• 4-year degree from an accredited university is preferred.

• Physical Requirements:
  • Must be able to lift up to 15 pounds at times.
  • Prolonged periods of sitting at a desk and working on a computer.

We are an Equal Opportunity Employer

ELITE Transit Solutions, and its subsidiaries, are proud to be equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex (including pregnancy), age, marital status, sexual orientation, veteran status, gender identity or expressions, or other characteristics protected by law. ELITE Transit Solutions also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.

[please apply online]